Are you a proactive and precise individual who thrives with consistent tasks and an eager mindset to learn and take ownership of key processes? Do you have a curious mind, always looking for ways to optimize administrative tasks and ensure seamless daily operations in one of Denmark's most exciting fintech companies? If you find satisfaction in delivering high-quality, detail-oriented work and love supporting your colleagues, you might be our new Back Office Junior Specialist at Lunar in Aarhus!

At Lunar, we are democratizing the power of money and changing the way we all bank, pay, and invest. Since starting in Aarhus in 2015, we've grown rapidly and are now a major player in the Nordics, with offices in Copenhagen, Aarhus, and Stockholm 🚀

So, who are we? Are we a tech company or a bank? Well, we're both breaking free from the usual categories. Here, tech isn't just a cool add-on; it's the core of how we do things. With our own banking license, we go head-to-head with traditional banks. What sets us apart is the mix of tech and financial services, giving us the power to shake up a dusty industry that's ready for a change.

As we continue our journey to becoming the best everyday bank in the Nordics, we are looking for a Back Office Junior Specialist to manage a wide range of administrative and operational tasks so that we can ensure the smooth and efficient daily operation of Lunar and provide the best customer experience. As our new Back Office Junior Specialist, you will be part of our Back Office team, reporting to Anna Øhrberg Nielsen. The team currently comprises 7 amazing individuals working in Aarhus who are focused on being the backbone of Lunar's daily operational processes and supporting various internal teams within the broader Customer Excellence function, led by our COO, Gitte Roskær.

What will you do?

• Engage in diverse customer contact scenarios.

• Provide support to internal teams for various tasks.

• Contribute to the optimization of existing workflows.

• Handle case processing and administration.

• Ensure quality assurance across processes.

• Manage multiple ad hoc tasks as they arise.

Curious about the Lunar culture? 💚

Everything at Lunar centers around our core - to challenge. It’s infused into our four values and guides us in how to work together, lead projects, and lead people to reach our mission. Our values aren't just words on a page - they're what make us who we are and shape the vibe of our culture. And trust me, we’re all about the vibe. For a longer read about our culture, click here.

We're excited to welcome everyone to apply for this impactful role! We can’t wait to follow up with talents who we believe are the best fit based on the following criteria:

• Curious and eager to learn: You ask questions, seek knowledge, and seize opportunities to expand your skills.

• Proactive and takes initiative: You actively seek solutions and take ownership.

• Thrives in a dynamic environment: You can quickly adapt and maintain an overview during busy periods.

• Detail-oriented and structured: You are thorough and have a systematic approach to administrative tasks.

• Enjoys operational work: You see the value in ensuring daily processes run flawlessly and love checking off daily tasks.

• A true team player: You enjoy collaboration, contribute positively to the team, and help achieve shared goals.

• Experience in similar Back Office, banking, or finance roles is a plus, but not a requirement. Your attitude and potential are what matter most!

What do we offer?

At Lunar, you get more than just a job. You get:

• A unique opportunity to become part of a successful and innovative fintech company in growth.

• A dynamic and informal work environment with a lot of freedom and room for new ideas.

• The chance to master your responsibilities and become an invaluable expert in your daily tasks.

• Engaged and passionate colleagues.

• A fantastic office and facilities in Aarhus.

Are you ready to join the journey? Apply now and let’s find out more!

While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰

Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record.