Department purpose
At Lunar, we’re not just user-centric. We’re user-obsessed. Our Customer Excellence team is Lunar’s voice, and no matter if it’s by chat or phone, the team makes sure that all our awesome users get the help they need when they need it.
How we work
Our Customer Excellence Team is always buzzing with life, working on delivering the best support possible to our users and passing on valuable customer feedback to the rest of the organization. The team works at a fast pace, always trying to hit zero emails in the inbox and no queue on calls. The team consists of a great mix of both full-time and student workers, across all the Nordic countries.
The perfect match
We’re looking for people whose smiles can be felt on the other end of the phone. People who are troubleshooters and who get motivated by helping others - also the 20th time they need to explain the same thing. We want people on the team who thrive in a collaborative environment and want to perfect Lunar’s user relationship one call at a time.
Be a part of our team!
Lunar consists of tech enthusiasts, design nerds, marketing experts, - birds of a feather flock together - you get the idea.
No matter our professional background, we all have a passion for making a difference with everything money - and believe us we are trying!