Do you have a few years of experience within pre-collection and debt-collection, and are you ready to take the next step in your career and join Lunar’s Pre-Collection team, where we have high ambitions and value a good team dynamic? If that’s the case, you should take a closer look at this ad.
Mission: Let's change everything money!
Lunar is the future's hassle-free all-in-one place to manage everything regarding money. We’re here to make sure our users can handle all their finances anywhere, anytime.
Brief description of the job
Your primary task is to handle our daily overdraft list for our Danish users. We expect you to obtain a good understanding of our Pre-Collection process and be part of driving and handling the tasks involved in this process, in close collaboration with the rest of the Pre-Collection agents.
Our Pre-Collection team for our Danish customers is young, engaged, social and a small team that consists of 5 people in total - A manager and 4 agents. Therefore, you can expect a great team of people, who are ready to help you out whenever you come across obstacles and challenging tasks.
Tasks & responsibilities
Daily Pre-Collection handling for our danish segment which includes creation of debt-collection cases.
Contact customers via mail, chat and phone as part of the Pre-Collection process.
Misc. assignments within the credit area.
In Lunar we are not customer focused - we are customer obsessed. So what does that actually mean? Well, we use data to invent new services and products to meet our customer’s needs before they even know they need it. Our mission is to make sure our users get the power they deserve to manage everything money. In all we do, we have empowerment of the people we care most about at the core - our current and future customers.
Your skills and experience
You probably hold a Finansøkonom or a similar degree
Ideally you have at least 2 years of experience within pre-collection and/or debt-collection. It is an advantage, if you have experience with working in BECs Inet
You have basic excel-skills and you easily get familiar with new systems
You speak Danish and English
As a person, you:
What's in it for you?
At Lunar, we lean forward. We challenge the status quo, and we empower our employees to be brave, visionary, and persistent. You will never stand alone. We love diversity and everything that makes us different - because that is what makes us extraordinary.
You will also have the facilities to prosper with state-of-the-art equipment and offices that enable you to move forward and be your absolute best. And last but definitely not least, you will have everything you need to nurture your physical and mental well-being.
Do you wanna be a part of the team?
Speed, innovation, and energy like nowhere else. Can you feel it? Take the leap and apply for the job now, you won't regret it!
If you have any questions regarding the job, feel free to contact Diana Jensen, at email@example.com
We are looking forward to hearing from you!